Our Commitment to Excellence
We are committed to upholding the highest standards of privacy, safety, quality, and ethical conduct. Our policies reflect our dedication to compliance with legal regulations and best practices.
Overview of our key policies:
- Privacy Policy
We prioritise the protection of personal information in compliance with the Australian Privacy Principles outlined in the Privacy Act 1988. Our Privacy Policy details how we collect, use, disclose, and safeguard personal data. It also provides guidance on accessing and correcting personal information and outlines the procedure for privacy-related concerns.
- Terms and Conditions
By using our website, you agree to abide by our Terms and Conditions. These terms govern the use of our platform, including user behavior, intellectual property rights, and liability limitations. We may update these periodically to reflect service or legal changes.
- Quality Policy Statement
We are dedicated to delivering high-quality services that meet both national and international best practices. Our Quality Policy emphasizes continuous improvement, client satisfaction, and adherence to regulatory compliance.
- Workplace Health and Safety (WHS) Policy
The health, safety, and well-being of our employees, volunteers, contractors, and clients are our top priorities. Our WHS Policy outlines our commitment to maintaining a safe working environment, preventing workplace injuries and illnesses, and adhering to all relevant health and safety legislation.
- Whistleblower Policy
Transparency and accountability are fundamental to our values. Our Whistleblower Policy provides a framework for reporting unethical, illegal, or improper conduct within our organisation. It ensures that individuals can raise concerns confidentially and without fear of retaliation.
- Child Safety Policy
We are committed to ensuring a safe and inclusive environment for children and young people. Our Child Safety Policy outlines measures for preventing and responding to child abuse and neglect, ensuring their rights and well-being are protected in all our activities.
